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Government & Defence · Governed AI

AI you can explain, audit and defend.

Government and Defence organisations hold some of the most complex information in the country: decades of records in many formats and systems, often in more than one language, under strict rules about who can see what. AI can turn that information into accurate, usable insight, but only if it is built for the environment it has to work in.

How we build it

Built for organisations that have to account for every output

Accuracy over fluency

Outputs are grounded in authoritative sources and carry citations a reviewer can check. When the answer isn’t in the source material, the system says so instead of guessing.

Sensitive data stays inside the boundary

We run AI processing alongside governed data rather than moving it into separate environments, designed from the start for Australian hosting and alignment with the ISM and the PSPF.

Assurance throughout delivery

Responsible AI risk assessment, adversarial testing, and alignment with Australian Government AI policy and the DTA AI Technical Standard are part of how we deliver, not a final step before go-live.

People stay accountable

AI supports analysts, specialists and decision makers. Each deployment sets out what the system does, what a person reviews, and what is escalated.

Capabilities

What we build for government and Defence

Document and language intelligence

Reading, extracting and translating information in any format, and turning it into the output people need.

Governed knowledge assistants

Answering only from approved sources, citing every response, and staying within set boundaries.

AI assurance and observability

Monitoring for drift, out-of-date sources, hallucination and misuse, with full traceability of every output.

Secure data foundations

Platforms with classification, lineage and access control built in.

Document and language intelligence

Faithful to the source, not just fluent

Much of an organisation’s most valuable information is held in documents that were never designed to be searched, compared or reused: reports, contracts, scanned forms, spreadsheets, correspondence and records, often in several languages and built up over many years. We build AI that reads all of it accurately and turns it into what people actually need.

Any input

Native and scanned PDFs, Word documents, spreadsheets, images, email, forms, tables and free text.

Structure kept intact

Tables stay tables, forms stay fields, and context is kept, instead of everything being flattened into plain text.

Faithful translation

Content moves between languages with meaning, terminology and layout preserved, supported by glossaries for specialist and technical language.

Any output

Translated documents, structured datasets, summaries, briefs, searchable knowledge bases, or direct feeds into other systems.

Every output traceable

Each result links back to the passage it came from, with confidence indicators and human review where the stakes call for it.

General-purpose AI tools are fluent, but not always faithful to the source. In high-stakes work, a confident mistranslation or a missed row in a table is worse than no answer. We design for faithfulness: outputs grounded in source material, controlled terminology, testing against reference sets before deployment, and monitoring once live that detects when quality starts to slip.

Every implementation is built in three layers.

  1. 01

    Context

    Documents are ingested, structured and indexed so the system works from current, approved material rather than general training data.

  2. 02

    Reasoning

    The model extracts, translates, summarises or answers, and breaks complex requests into steps where needed.

  3. 03

    Validation

    Guardrails confirm each output comes from the source, protect sensitive information, and flag anything that needs a person to review it.

100,000+

US Government contractor · Vivanti

We brought more than 100,000 files from OneDrive, SharePoint, laptops and legacy systems into one governed repository. We removed duplicates, automated classification, extracted parties, dates and departments, and gave staff plain-language search with answers that cite the source document.

AI assurance and observability

AI fails quietly. We make it auditable.

Conventional systems fail visibly: they crash, throw errors or stop responding. AI produces fluent, confident answers that are wrong, drifts as the world changes around it, or keeps working from data that went out of date days ago, while every dashboard still shows green. For organisations that have to account for every decision, that silent failure is the real risk.

Data

Freshness, quality, lineage and access, because AI is only as reliable as the data behind it.

AI

Drift, grounding, evaluation and cost, with a full record of every request and response.

Security

Misuse, unusual access and prompt injection, detected from the same telemetry.

The result is AI you can audit. You can show what data produced an output, who accessed which records, and whether the system is staying within its defined limits, and you can reconstruct a decision months after it was made. We build it from the first release, as the infrastructure for AI governance.

More on observability for the AI era
Partnership with Profectus

One team that knows the technology and the environment

Delivering in Defence takes more than good technology. Capability has to move through governance, accreditation, security and stakeholder processes that are specific to the Australian Defence environment.

Vivanti partners with Profectus, a Canberra-based ICT consultancy that has delivered for the Department of Defence and the Federal Government for years. Together we combine Vivanti’s data and AI engineering with Profectus’s experience in Defence governance, assurance and delivery, so what we build is ready for how Defence actually runs.

Member of the Defence Industry Security Program

Certified to ISO 27001:2022

Security-cleared people up to NV2

Access to the major Commonwealth ICT procurement panels

Profectus in Defence AI

MADE AI for Defence Export Controls

Profectus governed, assured and managed delivery of MADE AI, the first AI capability developed within the Department of Defence: a multilingual knowledge assistant that gives cited legislative guidance in more than 100 languages. Profectus brought Defence, Microsoft, Accenture and the Defence Digital Transformation Agency under one governance model and took the capability from concept to go-live in five months. The work covered:

  • Responsible AI guardrails embedded throughout the build
  • Oversight of design and independent testing of the hybrid semantic and keyword retrieval system
  • End-to-end scenario testing of multilingual accuracy and citation integrity
  • Assurance of compliance with the Defence ISM and Australian data sovereignty requirements
  • A managed transition into operations, including service continuity planning
150
staff hours a week freed for higher-value work
100+
languages, with cited guidance
5 months
from concept to go-live

MADE AI was delivered by Profectus, and gives government a reusable model for responsible AI deployment. Read the full case study at profectus.com.au.

How we work

From pilot to production, one scoped use case at a time

Most AI programs stall because they start too big, point AI at data that isn’t ready, or never agree what success looks like. We work the other way round, using a seven-step framework.

  1. 01

    Choose the right first problem

    Weigh value, feasibility, data readiness and risk. Workflows heavy in documents and language are often the strongest place to start.

  2. 02

    Define success first

    Agree one measurable outcome before anything is built.

  3. 03

    Prepare only the data needed

    Curate the specific data the use case requires, to the standard it requires.

  4. 04

    Match the task to what AI does well

    Extraction, translation, summarisation, classification, retrieval and drafting are where AI performs reliably today.

  5. 05

    Keep AI next to the data

    Process within the governed environment rather than moving data out of it.

  6. 06

    Deploy with oversight

    Use human review, output validation and guardrails proportionate to the risk, and redesign the workflow around the new capability.

  7. 07

    Measure, then scale

    Report the result honestly, including what didn’t improve, and use it to fund the next use case.

Request a demo

Start with a conversation. Then see it working.

It usually starts with a conversation about the problem, followed by a demonstration on representative, unclassified material. From there we prove the capability on a clearly scoped piece of work before scaling it.

Request a demo
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MADE AI was delivered by Profectus for the Department of Defence; its details are drawn from Profectus’s case study. The US Government contractor engagement was delivered by Vivanti.