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Insights

Hear the latest global insights from our consultants on the ground.

INSIGHTS

AI alone is not the strategy. Industrialisation is.

Published
Author
Reza Nejadsafari
Principal Consultant

Enterprise AI creates value only when organisations industrialise the work around it: the operating model, the decision process, and the data products that provide reliable context

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INSIGHTS

AI Gateway — One control plane for every AI model in your enterprise

Published
Author
Nizar Habbal
Director

Managing multiple AI providers means fragmented billing, scattered API keys, and blind spots in your data governance. The Vivanti AI Gateway puts it all behind a single interface — route requests to any model, set per-team budgets, and enforce data protection policies before a single token leaves your network.

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INSIGHTS

The AI Product Owner - the Golden Thread your Enterprise will Struggle to Spin

Published
Author
Byron Allen
Director

Everyone wants AI. Few know how to make it valuable. Several years ago, I wrote about the importance of cross-functional data science teams and the critical role of a "data science leader" - the individual who bridges the divide between scientists, engineers, domain experts and the business. That article argued for a single linchpin - a *golden thread* - who could see an ML model from design through to production, ensuring value creation was validated at every step. That golden thread was what mended engineering and product teams together, giving coherence to what would otherwise be a fragmented effort.

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INSIGHTS

CX Agent Studio — Build intelligent customer agents, not another chatbot

Published
Author
Nizar Habbal
Director

Legacy chatbots trap customers in rigid scripts and take months to maintain. CX Agent Studio, powered by Google Cloud and Gemini, lets you design AI agents that hold real conversations, connect to live business data, and hand off to humans seamlessly — deployed in weeks, not quarters.

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INSIGHTS

From questions to insights: How Snowflake Intelligence is democratising enterprise data

Published
Author
Simon Darr
Principal Consultant

Snowflake Intelligence transforms how organisations interact with data, enabling natural language queries across structured and unstructured sources whilst maintaining enterprise security and governance. We're helping organisations implement conversational analytics that empower business users with direct access to insights - no SQL required!

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INSIGHTS

Demystifying MCP

Published
Author
Yash Mehta
Consultant

Model Context Protocol is an open protocol that lets AI agents (LLMs) interact with other applications in a standardised way. Think of MCP as the API for AI

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INSIGHTS

Retrieval-Augmented Generation: A high-level overview

Published
Author
Yustyna Klish
Consultant

In the rapidly evolving landscape of artificial intelligence, Retrieval-Augmented Generation (RAG) stands out as a groundbreaking approach to enhancing the capabilities of language models. By integrating information retrieval with advanced generation techniques, RAG systems can provide more accurate, contextually relevant, and informative responses. This article provides a high-level overview of RAG, delving into its architectural principles, the role of word embeddings and vector stores, and the process of preparing and managing data.

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INSIGHTS

Databricks Clean Rooms Demystified

Published
Author
Yulin Zhou
Databricks Technology Lead

Databricks clean room allows you to virtually put your data in a “share”, more like a folder, and share the “share” with recipients. A recipient can be an external user with or without a Databricks workspace.

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INSIGHTS

Unit testing in DBT

Published
Author
Yash Mehta
Consultant

Unit testing is essential to catch errors early, ensure code quality, and maintain functionality as software evolves. In this article, we will go through the process of setting up unit tests in DBT

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INSIGHTS

Decrypting data with BigQuery Remote Functions

Published
Author
Yash Mehta
Consultant

BigQuery Remote Functions allows integration of non-SQL logic with SQL queries. Using remote functions, data can be decrypted within a query without storing the decrypted data.

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